Professor Liisa Välikangas on Quantum Leadership

Welcome to the Digital Transformation Roundtable with Professor Liisa Välikangas!
A recently completed study with interviews of senior leaders including CEOs and Chairmen of the Board in leading Finnish global companies focused on leadership in the changing business environment. The resulting concept titled Quantum Leadership is positioned in-between measured knowledge – plenty of data and analytics being available – and deep uncertainty. There are less and less risks that can be identified and probabilistically evaluated, and more and more events and turns that are surprising, serendipitous or much more disruptive in their impact than initially thought. Uncertainty is thus pervasive despite all the information being available.

The presentation introduces Quantum Leadership in its managerial pillars and opens up the discussion as to where next. We talk about:

– Strategic Landscaping, or the discipline of mapping strategic events forward and following their unfolding and deviation; thinking about contingencies
– Leadership as an Empirical Discipline, or the practice, already known in scientific management, of measuring and analyzing, and furthermore acting on the flow of events and opportunities, now with the help of Big Data and AI tools
– Customer in the Core, or orchestrating the company’s resources and capabilities around specific customer opportunities and personalized service delivery fluidly and in real-time, rather than managing in terms of an organizational structure, process or functionality.

Liisa Välikangas teaches innovation management at Aalto University and Hanken School of Economics in Helsinki, Finland. Check out more information about Liisa and the Digital Transformation Roundtable here: http://aiic.aalto.fi/en/current/events/2018-03-21-006/